Frequently asked questions
Everything you might want to know before the first scoop.
What is included in ice cream sandwich catering?
Made-to-order sammiches pair your agreed cookies and ice cream at a staffed station. Confirm servings, flavors, service time, setup and supplies in your quote. Compare full service with delivery and pickup.
Can I book cookie catering without ice cream?
Yes. Ask about cookie boxes or a cookie wall for sharing, gifts or a dessert display.
Do you offer staffed service or delivery in my area?
Share your event city, date and venue so we can review the arrangements. Staffed service, delivery and pickup have different requirements. Explore our Southern California service guide.
How is catering pricing calculated?
Treats, quantities, service format, location and timing help shape the quote. Ask us to confirm minimums, setup and any travel or delivery charges.
What does the venue need to provide?
Send the station location, access instructions and venue rules. Confirm space, tables, electrical needs and equipment for your selected setup before finalizing plans.
Where do I collect a pickup order?
Confirm the pickup location, collection time and transport instructions with our team before traveling. The Long Beach PO box is a mailing address, not a storefront or pickup counter.
Where does your ice cream come from?
We partner with a local creamery for ice cream made in small batches. Explore our signature flavors and seasonal lineup on the ice cream page.
I have a food allergy — what should I know?
Our cookies and ice cream are made using shared equipment in an environment containing nuts. We cannot guarantee products are free from allergen cross-contact. Vegan and gluten-free options are not allergen-free assurances. Please discuss specific ingredients and food-allergy concerns with our team before ordering.
Does your ice cream have eggs?
Ingredients vary by flavor. Please ask our team for the current ingredient and allergen information for any ice cream you are considering; do not assume a flavor is egg-free.
Do you make gluten-free products?
Our Vegan and Gluten Free Chocolate Chip cookie is available for an additional $2.00 per serving. Please confirm ingredients and potential cross-contact with our team before ordering for anyone with food allergies.
Do you make vegan products?
Yes — choose our Vegan and Gluten Free Chocolate Chip cookie for an additional $2.00 per serving, or Vegan Vanilla Bean ice cream by the pint (3–4 servings) for an additional $12 per pint. Confirm availability with our catering team.
Do you make sugar-free products?
Not at this time. As demand grows, we'll consider it for a new product line.
How often do you add new flavors?
We're all about new flavors — from seasonal creations to spins on trendsetting flavors in the culinary world. Follow us on Instagram or Facebook for the latest announcements.
Do you make custom flavors?
Have a specific theme to your event? Inquire with us for custom decor and themed menu options. Our team can discuss what is possible, including availability, pricing, lead time, and minimums. Email catering@chunknchip.com to share your ideas.
I'm interested in hiring you for catering — what's next?
Start with Get a Catering Quote and follow the sending instructions shown there, or email catering@chunknchip.com. Include your date, city and guest estimate. Ask the team to confirm availability, booking requirements and when your date is secured.
Let's make your event the sweetest part of the year.
Tell us about your celebration and our team will help you plan the treats.